IT Service Management (ITSM)

Organizational Change Management (OCM)

IT Service Management (ITSM)

IT Service Desk
ITIL®️ 4 & ISO/IEC 20000 alignment assessment & training
ITSM processes, SOPs and MI documentation
IT operations integrations in M&A

Managed Services

Organizational Change Management (OCM)

IT Service Management (ITSM)

IT & OT infrastructure assessment
Smart monitoring
Health check & documentation
Process automation
Maintenance & support

Organizational Change Management (OCM)

Organizational Change Management (OCM)

Organizational Change Management (OCM)

OCM for Business & Technology Transformation
Culture reset
Project | Program management
Leadership coaching & advisory services
Communication and technology/tools adoption
M&A and Divestitures Change Management

Information Security Consulting

Inbound/Outbound Customer Services

Information Security Consulting

Management system – CIS|NIST|ISO 27000 alignment assessment & training
Technology risk analysis | assessment
Business continuity (BIA | BCP | DRP)
Vulnerability assessment
IT & IS processes documentation
RFPs design and vendor selection
CISO as a Service

CIO as a Service

Inbound/Outbound Customer Services

Information Security Consulting

Advisory services in technology strategy.

Two modalities:

Project-basis
Packed-based

Inbound/Outbound Customer Services

Inbound/Outbound Customer Services

Inbound/Outbound Customer Services

Indirect sales
Order management
Product information
Customer care
Billing inquiry
Collections
Talent acquisition
HR Help Desk
HR reporting